IBT Insights

Agentic AI Needs More Than Models: Why Real-Time, Trusted Data Pipelines Matter

Written by Evan Hodge | Sep 25, 2025 1:48:08 AM

Agentic AI Needs More Than Models: Why Real-Time, Trusted Data Pipelines Matter 

The New Era of Agentic AI 

AI is moving fast. In 2023–24 the spotlight was on generative AI — tools that could create text, images, and insights. Now, in 2025, the conversation has shifted to agentic AI: autonomous systems that don’t just generate, but act

Think of AI agents that can: 

  • Approve or decline an expense request in ERP. 
  • Automatically reorder stock when supply chain thresholds are met. 
  • Reach out to customers flagged as high churn-risk in CRM. 

These systems promise to free employees from repetitive work and supercharge decision-making. But there’s a catch: without clean, integrated, and real-time data, agentic AI can’t be trusted. 

Why Data Quality is the Deciding Factor 

Agentic AI thrives on context. To act correctly, it needs an accurate picture of the business environment across multiple systems. 

  • ERP without supply chain data? An AI agent might re-order inventory at the wrong time. 
  • CRM without accurate customer records? The AI could spam the wrong client with irrelevant offers. 
  • Finance system with stale data? The agent might approve an expense that exceeds budget. 

Recent industry surveys show that nearly 6 in 10 data leaders now prioritise AI-driven integration and monitoring as a top investment priority. The reason is simple: without strong pipelines, AI agents act blindly.*-

 The Risk of Acting on Bad Data 

Unlike a dashboard that merely shows a bad number, agentic AI will take action on it. That makes data quality issues far more dangerous. 

  • Bias – If CRM data under-represents a certain customer group, the AI may unfairly deprioritise them. 
  • Compliance breaches – Using incomplete financial data could lead to false reporting and regulatory penalties. 
  • Operational disruption – Inaccurate IoT feeds could cause an AI agent to halt production unnecessarily. 

Analyst reports consistently flag trust in agentic AI as one of the biggest barriers to adoption. Trust doesn’t come from the model itself — it comes from the data pipelines that feed it. **

 Real-Time Integration: The Foundation for Trust 

For AI agents to act reliably, they need data that is: 

  1. Real-Time 
    – Decisions are only as good as the most recent data. A 24-hour lag could cost millions in lost sales or penalties. 
  1. Integrated Across Systems 
    – Agents need a holistic view: CRM, ERP, HR, finance, supply chain, IoT sensors. Siloed systems equal blind spots. 
  1. Monitored with AI 
    – Schema drift, anomalies, and missing fields happen constantly. Machine learning can detect and fix these issues faster than manual monitoring. 
  1. Governed and Auditable 
    – Regulators and executives want to know: why did the AI make that decision? Lineage and audit trails are essential. 

 Use Cases Across Industries 

  • Retail & eCommerce 
    AI agents automatically adjust prices or reorder stock based on real-time sales and supply chain feeds. 
  • Manufacturing 
    Agents monitor IoT sensor data to predict equipment failures and schedule proactive maintenance. 
  • Financial Services 
    Autonomous systems flag high-risk transactions and freeze accounts before fraud escalates. 
  • Healthcare 
    AI monitors patient data streams and recommends early intervention, but only when data is accurate and up to date. 

Independent research suggests that companies embedding real-time, AI-monitored pipelines can speed up decision-making by 5x and cut operational risks by up to 40%. ***

What This Means for Australian Enterprises 

For Australian organisations, the opportunity is significant — but so are the risks. Regulatory scrutiny around AI is tightening, with the Privacy Act Review and global standards like the EU AI Act influencing local policy. Companies that rush into agentic AI without proper data foundations risk not only poor ROI but also compliance headaches. 

The winners will be those who: 

  • Build robust, real-time integration architectures. 
  • Invest in AI-driven data monitoring. 
  • Embed governance and compliance from the start. 

 How IBT Helps 

At IBT, we believe agentic AI is only as smart as the data it runs on. That’s why our Data Integration practice focuses on: 

  • Designing real-time pipelines across ERP, CRM, and other business systems. 
  • Embedding AI anomaly detection and monitoring for data quality. 
  • Ensuring governance, lineage, and compliance frameworks are in place. 
  • Partnering with leading platforms (Qlik, AWS, Google, Azure, Databricks, Snowflake, Oracle) to deliver solutions that scale.

Final Word 

Agentic AI is exciting, but it’s also unforgiving. Without clean, integrated, real-time data, even the smartest AI agent will make bad calls. With the right pipelines and monitoring in place, however, businesses can unlock the full potential of autonomous decision-making — safely, responsibly, and profitably. 

💡 IBT helps organisations prepare their data for the age of agentic AI. Ready to future-proof your pipelines? Get in touch to start the conversation. 

 

Sources & Further Reading